1xber Privacy Policy

This page describes what data we collect when you use 1xber, how we process it, and how we keep that information protected. Our privacy approach centres on transparency—we do not sell user data to third parties, and we retain only what is necessary to operate our platform and comply with applicable law.

When you open an account on 1xber, you provide personal information (email, identity documents, payment details). We use this data to verify your identity, process your deposits and withdrawals, and maintain account security. Our servers may sit outside your jurisdiction, but all data transmission is encrypted and our infrastructure meets standard industry security practices.

We encourage you to read this policy carefully. If you have questions about how we handle your data, you can contact our support team. This policy applies to all 1xber users regardless of location, though jurisdiction-specific laws may grant you additional rights.

What Data We Collect on 1xber

We collect several categories of information when you use our 1xber platform. This includes account-creation data (email address, username, password hash), identity data (full name, date of birth, national ID number or equivalent), address data (residential address, postal code), and payment data (payment method details, transaction history). We also collect usage data—which games you play, which markets you view, how often you log in, and your IP address.

Some data is mandatory to use 1xber. Your email and payment method are required to fund your account and receive withdrawals. Your identity documents are required to comply with Know Your Customer (KYC) regulations that apply to all gaming operators. Other data is optional—for example, you may provide a phone number for account recovery, but this is not mandatory.

How we use your data on 1xber

We use your data to operate the 1xber platform. This includes processing your deposits (via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), settling your withdrawals, and maintaining your account security. We verify your identity to prevent fraud and comply with anti-money-laundering law. We analyse your game activity to detect unusual patterns (for example, rapid successive large deposits followed by immediate withdrawal requests) and block accounts involved in suspicious activity.

We use usage data to improve 1xber—for example, we track which sports markets (Liga 1, Piala AFF, Champions League) draw the most traffic, and we monitor whether live-dealer tables or slot games experience technical issues. We do not use this data to target you with marketing. We do not sell aggregated usage data to third parties.

Data retention and third-party processors

We retain your data only for as long as necessary. Account data is kept while your account is active. Transaction records are retained for seven years to comply with accounting and tax law. If you close your 1xber account, we delete personal data but retain anonymised records of transactions for compliance purposes.

We use third-party processors to help operate 1xber. Payment processors (for mobile banking, local payment, and other methods) receive transaction data necessary to settle your deposits and withdrawals. Email service providers receive your email address to send account notifications. Hosting providers store our encrypted databases. These processors are contractually bound to protect your data and are not permitted to use it for their own purposes. We do not share your data with marketing firms, data brokers, or advertisers.

Cookies and tracking on 1xber

Our 1xber website uses cookies to maintain your session (so you stay logged in while browsing) and to remember your preferences (such as language setting). We do not use tracking cookies to follow your behaviour across other websites. Our 1xber mobile app does not rely on cookies—it uses authentication tokens stored securely on your device.

We do not use pixels, web beacons, or third-party analytics that build a profile of your activity. We do not pass your data to Google Analytics, Facebook Pixel, or similar services. If we need to understand how users interact with 1xber, we analyse aggregated server logs—we never track individual users.

• 1
  Account dataRequired

  Email, username, password hash, full name, date of birth, national ID, residential address, postal code.

• 2
  Payment dataRequired

  Payment method type, transaction ID, amount, timestamp, settlement status. We retain this for seven years for compliance.

• 3
  Usage dataOptional

  Game activity, market views, login frequency, IP address. We use this to improve 1xber and detect fraud.

• 4
  Contact dataOptional

  Phone number, backup email. Used only for account recovery and customer support.

Your Rights on 1xber

You have the right to access your data. You can download a copy of your account information, transaction history, and personal details through your 1xber account settings at any time. You can also request that we provide this data in a portable format (for example, CSV or JSON).

You have the right to correct inaccurate data. If your address or name is wrong in your 1xber account, you can update it yourself via account settings. For data we cannot modify (such as your national ID number), you can contact our support team to request correction.

You have the right to delete your data. If you close your 1xber account, we delete your personal information (except transaction records, which we retain for compliance). You can request deletion of specific data points via our support team, subject to legal retention requirements.

Data breach notification on 1xber

If we discover that your data has been compromised due to a security incident on our 1xber platform, we will notify you directly via email within a reasonable timeframe. We will describe the incident, what data was affected, and what steps you should take to protect yourself. We will also notify relevant authorities if required by applicable law.

International data transfer

Your 1xber data may be stored on servers located outside your country. Our hosting infrastructure spans multiple regions for redundancy and performance. We ensure all data transfers are encrypted and all processors meet the same security standards we maintain. If you are in a jurisdiction with specific data protection law (such as GDPR in Europe), we comply with its requirements even though our servers may be elsewhere.

Contact and policy changes

If you have questions about our 1xber privacy practices, contact our support team via the support channel on your account. If we update this privacy policy, we will notify you via email and post the updated version on this page. Material changes (such as new ways we use your data) will require your acknowledgement before taking effect.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.